There has been recent surge in scam phone calls claiming to be tech support from major companies, such as Microsoft, informing users of problems with their computers. The person calling will claim the system has infected files or other threats and then direct the victim to a website that will allow the scammer access to their computer. Once connected they can then install any number of viruses or malicious software. They may also leave software installed that allows them to remote in whenever they want and potentially give them access to personal or financial data.
If you receive one of these calls it’s best if you hang up immediately. No legitimate company will ever call you at random about potential threats on your computer. If you feel like you’ve been victim to this scam, please contact us right away and we can address any concerns you have.